Privacy Policy Statement
Your privacy matters—here’s how we handle your data.
What We Collect
We gather information provided through contact forms, client interactions, and use of our website. This data helps us respond to enquiries, deliver services, and improve client experience.
- Contact details you provide
- Messages and enquiries
- Business or project information
- Usage data (e.g. pages visited)
- Technical data (e.g. browser type)
We only request data essential for service delivery or communication and never sell your information to third parties.
How We Use Your Data
Your data is used to respond to requests, manage advisory relationships, and refine our services. We may also analyse anonymised trends to improve our offerings.
We limit access to client data to authorised staff only, following best practices for data protection in South Africa.
Your Rights Under POPIA
You have the right to access, correct, or request deletion of your personal information at any time. We respect all data subject rights under South African law.
Access Rights
Request access to any personal data we hold about you.
Correction Rights
Update or correct inaccurate personal information.
Deletion Rights
Request deletion of your data, subject to legal requirements.
Data Portability
Request your data in a portable format where applicable.
When We Share Data
We only share your data when needed to deliver a requested service, comply with law, or protect our legal rights.
Third parties must meet our standards for privacy, confidentiality, and security before data sharing is allowed.
Data Security
We maintain security protocols to protect your information from loss, misuse, or unauthorised access.
Data is stored securely in South Africa and is only kept as long as necessary for business or legal purposes.
Contact for Privacy Queries
Address: 40 Heerengracht Street, Foreshore, Cape Town 8001 South Africa
Phone: +27473041115
Email: content@colithexenix.sbs